So, if your Goodtimer isn’t lighting up and it’s making an annoying repetitive chiming noise when you plug it in to charge, don’t worry, it's probably just a drained battery and we’ve got some easy troubleshooting tips for you.
It's very possible that your Goodtimer isn’t getting enough juice through the AC adapter to actually charge up. Each Goodtimer comes with a fancy UL certified AC adapter that needs a certain amount of electrical flow to do its job properly. Sometimes, if the adapter’s plugged into a power strip or surge protector, it’s not getting enough oomph. Try plugging the adapter directly into the wall outlet and see if that fixes things. If it does, hooray! It means the power strip was cramping its style.
Normally, when your Goodtimer’s battery is running low, a little LED light by the charging port on the back will light up red. When you plug it in, you’ll hear a little charging chime, and the LED will turn green to let you know it’s charging up. Once it’s fully juiced, the LED will switch off.
But sometimes, if your Goodtimer’s battery is completely drained, it might keep chiming non-stop when you plug it in until it’s got enough power to properly boot up. If you can’t stand the noise, you can flip it over so it's sitting on the speaker until it stops chiming. Then, let it sit plugged in until it’s good to go. If it’s still acting up, try resetting it. Just hold down the Reset button on the bottom for a full five seconds to give it a fresh start.
If none of that works and you’re still having trouble, don’t hesitate to shoot us an email at hello@gogoodtimer.com. We’re here to help!